Refund policy

Due to the handcrafted nature of our preserved rose arrangements, all Roselora purchases are final sale and are not eligible for returns or exchanges.

Orders cannot be canceled or modified once they have been placed, as each arrangement is carefully prepared and reserved specifically for you.

At Roselora, our goal is to create timeless pieces that you will truly cherish. With a curated selection of styles, colors, and silhouettes, we hope you find the perfect arrangement for every meaningful occasion.

If you have any questions regarding your order or our policies, please feel free to contact our customer care team—we are always happy to assist.